SHAFIQA MOHAMMAD ABU JABER

Case worker

Amman، Jordan

Profile summary

As a special education consultant and technical supervisor want to enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Career highlights

Community Development Support: Provided technical support to local administrative committee members to implement community-based organizations' annual operations and programs for the refugees' rights and protection.

Facilitated Community Partnerships: Facilitated and supported the implementation of the partnerships between CBOs and UNRWA and other external agencies to improve the quality of services provided.

Key skills

Skills
HardworkingGood motivatedEnthusiasticAbility to learn new systemsLeadingResponsibleDiplomatic personalityIndividual workWork under pressureOffice workComputer SkillsSPSS Statistical SoftwareTrauma-Informed CareCrisis InterventionConflict ResolutionCultural CompetencyRemote Case Management

Professional experience

Case workerJan 2021 - Present
Unrwa

Duties :- - Thoroughly assess social intervention for individuals and families identified as in need of social intervention and develop individualized social intervention care plans in partnership with individuals/families accordingly and using a strengths-based approach.  . - Social support including psychosocial support for individuals and families based on a specific intervention plan of care in the home or facility as appropriate. - Referrals to other UNRWA services and/or external agencies, and facilitate and follow up on such referrals as part of the social intervention care plan to ensure appropriate care is provided. - Documents all cases promptly and carefully in line with social work principles and values and maintains accurate records of all cases using the Primero database. - Facilitate and support community initiatives and activities that target women, children, youth, the elderly, people with disabilities, and society as a whole as a complement to social intervention, as this was identified as an auxiliary intervention for the goals of the ongoing case work at the individual and family level . - Maintaining good working relationships with various partners and stakeholders to increase refugees' access to quality services provided by external partners .

  • Thoroughly assess social intervention for individuals and families identified as in need of social intervention and develop individualized social intervention care plans in partnership with individuals/families accordingly and using a strengths-based approach.
  • Social support including psychosocial support for individuals and families based on a specific intervention plan of care in the home or facility as appropriate.
  • Referrals to other UNRWA services and/or external agencies, and facilitate and follow up on such referrals as part of the social intervention care plan to ensure appropriate care is provided.
  • Documents all cases promptly and carefully in line with social work principles and values and maintains accurate records of all cases using the Primero database.
  • Facilitate and support community initiatives and activities that target women, children, youth, the elderly, people with disabilities, and society as a whole as a complement to social intervention, as this was identified as an auxiliary intervention for the goals of the ongoing case work at the individual and family level .
Community Development Social WorkerJan 2016 - Jan 2021
UNRWA

Duties :- - Provide technical support to local administrative committee ( LACs) members to implement the Community-Based Organizations (CBOs’)  annual operations and programmes for the best interest of the refugees' rights and protection.  - Guide and facilitate the administrative, technical and financial operations for CBOs on the standards of social accountability -good governance- financial transparency  . - Follow up on the reporting, monitoring, resources mobilization and community outreach targeting Social Safety Net programme (SSNP) cases .  - Strengthen the capacity of UNRWA supported CBOs in term of serving refugees with quality social services.  -  Facilitate and support the implementation of the partnerships between CBOs and  UNRWA and other external  agencies  to improve the quality of services provided.  - Facilitate and support establishing legal offices, psychosocial support services and youth committee at CBOs in coordination with Partner organizations ( POs ).  - Support vulnerable SSNP refugees cases' protection and social integration through CBOs supported by UNRWA.  - Mainstream SSNP cases through CBOs services and social programmes, for better refugees' protection,social integration, livelihood means whenever possible.   - Mainstream case management practices through services provision, community mobilization, community based projects and services .

  • Provide technical support to local administrative committee ( LACs) members to implement the Community-Based Organizations (CBOs’)  annual operations and programmes for the best interest of the refugees' rights and protection.
  • Guide and facilitate the administrative, technical and financial operations for CBOs on the standards of social accountability -good governance- financial transparency  .
  • Follow up on the reporting, monitoring, resources mobilization and community outreach targeting Social Safety Net programme (SSNP) cases .
  • Strengthen the capacity of UNRWA supported CBOs in term of serving refugees with quality social services.
  • Facilitate and support the implementation of the partnerships between CBOs and  UNRWA and other external agencies to improve the quality of services provided.
Project Coordinator ( Ezdehar project by kivvina till kivvin ktk )Jan 2014 - Jan 2016
Families Development Association

Duties :- - Ensure the successful implementation - of the project through updating project implementation plan and providing adequate follow up for project activities .  - Prepare following up of all financial and procurement documents necessary for the project . - Prepare project's progress reports . - Follow up project implementation, procurement plan and budget .expenditure . - Arrange meetings and take minutes .  - Arrange participating in workshops and visits of project team . - Keep track of incoming and outgoing correspondence and communications channels . - Manage all office activities via pertinent computer software . - Prepare and evaluate all issues related to hiring consultants . - Evaluate and monitor project progress through all of its stages . - Establish and maintain effective  working relationships with all stakeholders and others related to the project .

  • Ensure the successful implementation - of the project through updating project implementation plan and providing adequate follow up for project activities .
  • Prepare following up of all financial and procurement documents necessary for the project .
  • Prepare project's progress reports .
  • Follow up project implementation, procurement plan and budget .expenditure . - Arrange meetings and take minutes .
  • Arrange participating in workshops and visits of project team .
Supervisor / Training and Employment CenterJan 2008 - Jan 2013
Al-Baqaa Camp Services Committee, Japan International Cooperation Agency (JAICA), ( forsaty project )

Duties :- - Ensure the successful implementation of the project through updating project implementation plan and providing adequate follow up for the project activities.   - Prepare and follow up all the necessary financial documents and purchases for the center.  - Prepare progress reports for the courses held at the center.  - Technical and administrative supervision of the work team and identification of the requirements for the continuous progress of work.

  • Ensure the successful implementation of the project through updating project implementation plan and providing adequate follow up for the project activities.
  • Prepare and follow up all the necessary financial documents and purchases for the center.
  • Prepare progress reports for the courses held at the center.
  • Technical and administrative supervision of the work team and identification of the requirements for the continuous progress of work.
VolunteerJan 2006 - Jan 2008
Women's Programs Center

Duties :- - Hold educational and awareness workshops for orphan children aged 12 - 16 years.  - Organize training sessions with teachers and coordinate with students' parents to take advantage of these courses.  - Plan for educational and recreational trips for students in coordination with local community institutions.

  • Hold educational and awareness workshops for orphan children aged 12 - 16 years.
  • Organize training sessions with teachers and coordinate with students' parents to take advantage of these courses.
  • Plan for educational and recreational trips for students in coordination with local community institutions.
Social WorkerJan 2004 - Jan 2006
Schools of Alsuluk Alqawim

Duties :- - Individual, collective and community counseling.  - Prepare social activities budget for in the school.  - Diagnosis and preparation of treatment plan for students suffering from social and academic problems.  - Organize public service projects within the school in cooperation and coordination with various community institutions such as environmental management, municipalities, public security and social defense.

  • Individual, collective and community counseling.
  • Prepare social activities budget for in the school.
  • Diagnosis and preparation of treatment plan for students suffering from social and academic problems.
  • Organize public service projects within the school in cooperation and coordination with various community institutions such as environmental management, municipalities, public security and social defense.
Academic LecturerJan 2002 - Jan 2004
Queen Alia College

Duties :- - Lecturing on social services, legislation and psychology .

  • Lecturing on social services, legislation and psychology .

Education

Master's, giftedness & talentJan 2011
Al-Balqa Applied University / Educational Sciences faculty
Bachelor's Degree, Social WorkJan 2001
Al-Balqa Applied University / Social Work faculty